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Support Center

Get help with Mail Sheet — your Gmail™ to Google Sheets™ add-on.

Get in touch

Have a question or need a custom plan? We'd love to hear from you.

Typically responds within 24 hours
Available Monday – Friday

Or email us directly at yoldoshevtemur96@gmail.com

What Can We Help With?

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Installation

Setting up the add-on in Google Sheets™

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Email Parsing

Configuring search filters and extraction rules

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AI Mode

Using Gemini™ AI for smart data extraction

Auto-Run

Setting up scheduled automatic imports

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Billing & Plans

Subscription management and upgrades

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Bug Reports

Report issues or unexpected behavior

Frequently Asked Questions

How do I install Mail Sheet?

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Mail Sheet is available as a Google Sheets™ add-on. Once installed, open any Google Sheets™ spreadsheet, go to Extensions → Mail Sheet → Open Sidebar to get started.

What email data can I extract?

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You can extract any data from your Gmail™ emails including subject, sender, date, and custom fields using text filters (Text After, Text Before, Regex) or AI-powered extraction. Common use cases include invoices, receipts, order confirmations, and notifications.

Is my email data secure?

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Yes. Your emails are processed directly within Google's infrastructure. We do not store email content on our servers. AI processing is optional, and email content is not retained after extraction. Read our Privacy Policy for details.

How does Auto-Run work?

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Auto-Run creates a time-based trigger that automatically runs your saved search configuration at set intervals (every 5 minutes to once a day). It processes only unread emails to avoid duplicates. Auto-Run is available on Pro, Premium, and Business plans.

How can I upgrade or cancel my plan?

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You can manage your subscription through the plan badge in the add-on sidebar. To cancel, contact us at yoldoshevtemur96@gmail.com. Your access continues until the end of the current billing period.

What are the import limits?

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Each plan has monthly and daily import limits. Free: 100/month (20/day), Pro: 1,000/month (100/day), Premium: 2,000/month (200/day), Business: 5,000/month (500/day). Visit our Pricing page for full details.